Shipping Policy

Thank you for visiting and shopping at Prime Health Ventures. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 5-10 business days. Orders may be not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Prime Health Ventures ships to addresses within India, and Indian Territiories.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Prime Health Ventures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Prime Health Ventures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India.

Returns Policy

Orders once placed and received, cannot be returned.

If the device is received with a technical fault, customers can seek support at info@phv.co.in or call on 18002103020.